After an Incident

This section tells you about the steps you can take if you are a victim of a homophobic, biphobic or transphobic incident.  It includes advice on making sure you are safe and well immediately after the incident and who to contact to get help and/or report to.

Make Sure You Are Safe

If you (or someone else) have been attacked or think that you are in immediate danger the first priority is to make sure you are safe. 
If the incident has just occurred or you feel in immediate danger, you should call 999 and ask for the police.

If you have witnessed an attack on someone else try to help without risking your own safety. Shout, attract the attention of others and call the police.


Record Details and Keep Evidence of the Incident

Write down all the details of the incident as soon as you can including descriptions of the perpetrator(s), clothes they wore, any distinguishing marks, any nearby vehicles or witnesses, and anything they said such as homophobic/transphobic abuse or threats they made. 
Take photographs of any damage to property or your belongings, such as graffiti, or damage to your car.
If there are any witnesses, ask them for their contact details and ask them to write down what they saw, sign and date it, as soon as possible.

Keep any evidence safe, such as clothing, photographs and letters/notes. If the perpetrator may have left fingerprints somewhere, do not touch the area, let the police know.

Tell Someone About The Incident

Call the police or Galop as soon after the incident as possible to make either a crime report, a non-police report or an anonymous report.
If you are unsure about contacting the police, you can contact Galop for advice.  Galop can make report to the police on your behalf without you having to contact them directly.  Alternatively Galop can put you in contact with an LGBT police liaison officer who is specially trained to work with the LGBT community.

Further Advice and Support

If you want someone to support you, you should contact Galop for help and advice. Galop can also put you in contact with other organisations who can offer you support, such as housing advice or counselling.  Alternatively you can ask police for a referral to Victim Support

If you were injured, you may be able to claim compensation. This will require both police and medical reports. You can apply to the Criminal Injuries Compensation Board, though the process can take a long time. Ask Galop or Victim Support to assist you.

Contact Galop on 020 7704 2040.

Our services:

Our hate crime casework service can give you advice, support and help if you experience homophobia, transphobia or biphobia. Click for more

Domestic abuse is any kind of threatening behaviour, violence, or abuse between people who have been intimate partners or family members. Click for more

Galop provides confidential and independent advice and support for LGBT+ people who have experienced sexual assault, abuse or violence. Click for more