Holiday Information: Helpline Dates and Useful Contacts

Galop’s helpline will close at 1pm on Wednesday 24th December and re-open at 10am on Friday 2nd January. Here are some useful numbers if you need advice or support between these times:

In an emergency:

If you have been hurt, threatened or experience any kind of harassment or violence, call the police. For emergencies call 999, otherwise call 101.

For advice, help and someone to talk to:

The London LGBT Switchboard offers listening, advice and useful contacts and is open every day from 10am to 11pm. Tel: 0300 330 0630.

You can speak to the Samaritans 24 hours a day, 7 days a week on 08457 909090.
There are also centres in London where you can arrange to see someone face-to-face. For Central London call: 020 7734 2800.  Details for centres in Brent, Putney, Waltham Forest, Lewisham, Greenwich and Southwark can be found here.

For specific situations:

If you have been sexually assaulted you can call The Havens, London’s NHS Sexual Assault Referral Centres. You can get emergency treatment, counselling, sexual health advice, and can access the police. Centres are based at:
Camberwell – 020 3299 1599
Paddington – 020 3312 1101
Whitechapel – 020 7247 4787.

If you experience domestic abuse, call the Broken Rainbow helpline on 0300 999 5428 or Refuge on 0808 2000 247.

If you need accommodation advice call Shelter on 0808 800 4444 – 8am–8pm (weekdays) 8am–5pm (weekends).

Christmas day activities:

 If you are alone at Christmas you can go to one of the Crisis centres (open 23-29th December). There are 5 locations around London and transport is provided. More details here.

If would like to meet up with others alone on Christmas for a big meal in London Bridge, why not join in with Bring Your Own Christmas.

For anyone feeling sporty on Christmas day, you could join in the annual Christmas Day cycle ride.

For those those more inclined to cheerlead, you can watch the Serpentine Swimming Club plunge into the icy lake on Christmas day to race for the Peter Pan Cup- details here.

London Walks run two tours of the city on Christmas day, leaving from the Trafalgar Square Christmas Tree at 11am and 2pm. More information here.

Remember, in an emergency, call 999. If you are not sure whether to contact any of the above organisations, call the London LGBT Switchboard – they will be able to give you advice.

We wish you all a peaceful and safe festive season.

Our services:

Our hate crime casework service can give you advice, support and help if you experience homophobia, transphobia or biphobia. Click for more

Domestic abuse is any kind of threatening behaviour, violence, or abuse between people who have been intimate partners or family members. Click for more

Galop provides confidential and independent advice and support for LGBT+ people who have experienced sexual assault, abuse or violence. Click for more