Live Online Help
Welcome to our online interactive help facility. We are currently trialing this service so please bear with us while we iron out any teething problems.
Click on the button below to chat online live with one of our advisors if you would like to tell us about any homophobia or transphobia you may be experiencing.
Please note that we are not currently able to offer in-depth advice on a specific situation via online chat but we will take as many details as possible and then, if you wish, one of our Caseworkers can respond to you by telephone or email to give you more information or discuss your problem more fully.
For your peace of mind this service is secure and encrypted which means it is totally confidential. You don't even have to give us your name if you don't want to.
If this service is offline you can also get advice or report an incident by calling our Helpline on 020 7704 2040 (18001 020 7704 2040 to use an RNID Typetalk operator) or by using our Online Report Form
