Recruiting: National LGBT+ Domestic Abuse Helpline Assistant Manager

HOURS: The equivalent of 3 days a week (21 hours) worked Wednesday, Thursday and Friday, including 1 evening per week

CONTRACT: Fixed term until March 2021

SALARY:  NJC scale 24-27 £31518.86 – £34120.86 FTE (pro-rata

LOCATION: This post is currently remote and will move to office work in Islington London.

CLOSING DATE: 17th August, 9am


About Galop

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBT+ communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.

About the Role

The Assistant Manager role is a temporary position until the end of March 2021 and supports the Helpline Manager at a time of increasing demand for the service.

The main aim of the position is to be responsible for the day-to-day delivery of a safe and effective domestic violence and abuse helpline service for the LGBT+ community.

 To be considered for this post, you will need to demonstrate:

  • Experience of helpline delivery services
  • Experience of managing staff
  • Experience of case work delivery or case work management
  • An understanding of the issues affecting LGBT+ people experiencing domestic abuse

Galop actively welcomes applications from BAMER candidates and the Trans community.

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and the impact of discrimination as the Helpline is run for LGBT+ people experiencing domestic violence.

Please send completed applications and equal opportunities form by email to

You are welcome to contact us if you have a practical question about the job or application process. Please contact

Our services:

Our hate crime casework service can give you advice, support and help if you experience homophobia, transphobia or biphobia. Click for more

Domestic abuse is any kind of threatening behaviour, violence, or abuse between people who have been intimate partners or family members. Click for more

Galop provides confidential and independent advice and support for LGBT+ people who have experienced sexual assault, abuse or violence. Click for more