Coronavirus/COVID-19 Update

Galop is continuing to closely monitor the situation with regards to coronavirus and we are following all advice from Public Health England and the NHS. 

Due to the developing situation and the Government’s decision to limit social interaction and all non-essential travel, Galop are offering a reduced service until further notice. This means we will be stopping all face-to-face services and attendance at events.  

We want to assure all our service users, partners funders and key stakeholders that this action has been taken with careful consideration for the safety and best interests of our service users, our team and our wider communities.  

We have put measures in place to allow us to continue delivering our casework and client-based services remotely. We are still accepting referrals for all our services. As our service capacity is reduced, this might mean we might be slower to respond to some requests and possibly unable to meet all needs. We hope you will appreciate that we are doing our best to  to continue to provide vital services to LGBT+ victims and survivors. 

You can still get in touch for advice or support about hate crime, sexual violence or domestic abuse by completing our online form. You can also write to leaving details about your situation and your contact details.    

If you are a Galop client, the service team will be contactable via email and can arrange a telephone call with you, though please note, we are currently providing a reduced service. 

The National LGBT+ Domestic Abuse Helpline continues to be open at the usual hours of: 

  • Monday to Friday: 10:00am – 5:00pm 
  • Wednesday to Thursday: 10:00am – 8:00pm 

Helpline telephone: 0800 999 5428 
Helpline email: 

If you have an office / administrative query, please contact us on

If you have a query relating to finance please email 

We will continue to review the situation on a daily basis and will keep everyone informed if there is any change. We do apologise for any inconvenience caused.  

Our advice to LGBT+ communities 

Galop is aware that LGBTQ+ people are likely worried about the potential impact of COVID-19, on their health. People at particular risk should talk to their health providers about their options for protecting themselves from infection. NHS has updated advice on what to do if you are showing symptoms of coronavirus. Symptoms include:  

  • a cough  
  • a high temperature  
  • shortness of breath

Please visit  this NHS webpage  for advice and to access the 111 online coronavirus service. 

In the coming weeks and months, it is incredibly important that you look after your own mental health and wellbeing. If you want to speak to someone about how you’re feeling please call Switchboard LGBT+ helpline

Our services:

Our hate crime casework service can give you advice, support and help if you experience homophobia, transphobia or biphobia. Click for more

Domestic abuse is any kind of threatening behaviour, violence, or abuse between people who have been intimate partners or family members. Click for more

Galop provides confidential and independent advice and support for LGBT+ people who have experienced sexual assault, abuse or violence. Click for more